Vitaliti Rewards

by Crafti

Register to earn cashback, unlock special rewards, and enjoy exclusive member-only benefits.

Get Rewarded in 3 Simple Steps

1. Sign Up for Free

2. Earn Cashback / Rewards

3. Redeem Rewards

Earning Points

Refer A Friend

Get Free Matcha (=$22.90)

Place Your Tenth Order

2500 Points (=$25)

Shop for Matcha & Hojicha

1–5 pts per $1 spent

Join Vitaliti Rewards

300 Points (=$3)

Birthday Reward

1000 Points (=$10)

Like Us On Facebook

100 Points (=$1)

Redeeming Points

Exchange your points for discount vouchers, subscription vouchers, and more.

Free Shipping

Ship for free

Order Discount

1000 points = $10 discount

Subscription Discount

Subscriptions for less

Membership Tiers

Spend more to level up and enjoy even better rewards.

Membership Tiers

Bronze

Silver

Gold

VIP

To Qualify

Sign Up

Spend $100 in a year

Spend $300 in a year

Spend $600 in a year

Cashback Earn Rate

1%

1%

2%

5%

Entry Reward

1000 points

($10)

2000 points

($20)

3000 points

($30)

Birthday Reward

1000 points

($10)

1000 points

($10)

1000 points

($10)

Frequently Asked Questions

How do I redeem my points?

Click the Rewards panel on the bottom left corner of your screen, or click here to redeem.

Can I earn points for my previous purchases?

As long as you use the same email address for your order, points can be awarded for transactions made prior to joining the loyalty program. You'll need to register to claim the points.

Do points expire?

Yes, points expire after 1 calendar year from the date on which they are earned.


Does the delivery fee count towards my points?

No, delivery fees do not count towards points earned.

What happens to points earned from an order that has been refunded?

The points earned from the refunded purchase will be deducted from your points balance.

Still have questions?


Contact us.


We'll get back to you as soon as we can.

Vitaliti Rewards by Crafti - Terms & Conditions

Please read these terms and conditions carefully before participating in the Vitality Rewards Programme ("the Programme"). By participating in the Programme, you agree to be bound by these terms and conditions.

Points Earning:
1.1 Participants in the Programme can earn points and rewards by a variety of methods outlined in the Rewards Widget.
1.2 Rewards will be awarded to the participant once the referred customer completes a qualifying purchase using the unique referral link provided.

Points Redemption:
2.1 Participants can redeem their accumulated points for rewards available on the Programme.
2.2 The list of available rewards and the number of points required for redemption will be provided in the Rewards Widget. 
2.3 Points can only be redeemed by the participant and are non-transferable.

Points Expiry:
3.1 Points earned in the Programme have an expiration period of 12 months from the date of earning.
3.2 Expired points will be automatically deducted from the participant's account at the end of the expiry period.
3.3 Participants will receive notifications regarding the approaching expiry of their points via email or other communication channels provided.

Membership Tiers:
4.1 The Programme offers membership tiers to participants based on their cumulative points earned within a specified time frame.
4.2 Membership tier levels, benefits, and qualifying criteria will be outlined in the Rewards Widget.
4.3 Crafti reserves the right to adjust the membership tiers, benefits, and qualifying criteria at its discretion.
4.4 The membership tier achieved by a participant will be determined based on the total points earned and maintained during the specified time frame.

General:
5.1 Crafti reserves the right to modify, suspend, or terminate the Programme at any time without prior notice.
5.2 Participants must comply with all applicable laws and regulations while participating in the Programme.
5.3 Crafti reserves the right to disqualify any participant from the Programme in case of suspected fraudulent activity or violation of these terms and conditions.
5.4 Crafti's decision on all matters relating to the Programme, including the awarding and redemption of points, shall be final and binding.
5.5 These terms and conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which Crafti operates.

For more detailed information about the Vitality Rewards Referral Programme, please visit getcrafti.sg/vitaliti-rewards.